Website terms and conditions

1. These terms

1.1 These are the terms and conditions which tell you the rules for using our website ( (“Site”).

1.2 Please read these terms carefully before you use our Site. These terms tell you who we are, what to do if there is a problem and other important information. If you think that there is a mistake in these terms or they require any changes, please contact us to discuss.

1.3 Our privacy policy also applies to your use of our Site. Please read our privacy policy before continuing to use the Site, available here [below].

1.4 By using our Site, you confirm that you accept these terms and conditions and that you agree to comply with them. If you do not agree to these terms, you must not use our Site.

1.5 We amend these terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time.

2. Our Site

2.1 We may update and change our Site from time to time to reflect changes to our users’ needs and our business priorities.

2.2 Our Site is made available free of charge. We do not guarantee that our Site or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

3. Information about us and how to contact us

3.1 We are ICOACHKIDS, a not-for-profit global coaching movement, whose registered office is at Leeds Beckett University – International Council for Coaching Excellence, Room 109, Cavendish Hall, Leeds Beckett University, Church Wood Ave, Leeds, LS6 3QS.

3.2 You can contact us by writing to us at or Leeds Beckett University – International Council for Coaching Excellence, Room 109, Cavendish Hall, Leeds Beckett University, Church Wood Ave, Leeds, LS6 3QS.

3.3 When we use the words “writing” or “written” in these terms, this includes emails.

4. Age

4.1 You must be 16 or over to accept these terms of use and use the Site. If you are under 16, please do not continue to use the Site.

5. You must keep your account details safe

5.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

5.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

5.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us using the contact details provided in clause 3.2.

6. How you may use material on our Site

6.1 We are the owner or the licensee of all intellectual property rights in our Site, and either own or are licensed to publish the material on it.

6.2 You may download extracts of information contained in the ICOACHKIDS repository of learning resources for use in your capacity as a coach and you may draw the attention of others within your organisation to content posted on our Site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. 

6.3 Our status (and that of any identified contributors) as the authors of content on our Site must always be acknowledged.

6.4 You must not use any part of the content on our Site for commercial purposes without obtaining a licence to do so from us or our licensors.

6.5 If you print off, copy or download any part of our Site in breach of these terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you
have made.

6.6 We encourage you not to upload sensitive information, known as “special categories of data” to the Site. Special categories of data includes information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, data concerning your health and medical conditions and information about your sexual orientation. Our privacy policy applies to any special categories of data you choose to upload to the Site.

6.7 You must not access, store, distribute or transmit any material during the course of your use of the Site that:

6.7.1 is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethically offensive;

6.7.2 facilitates illegal activity;

6.7.3 depicts sexually explicit images;

6.7.4 promotes unlawful violence;

6.7.5 is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or 

6.7.6 in a manner that is otherwise illegal or causes damage or injury to any person or property, and we reserve the right, without liability or prejudice to our other rights to you, to delete any material that breaches the provisions of this clause and to disable your access to any such material.

6.8 If you believe that any material on the Site falls under any of the categories in clause 6.7 , please use the Self-Reporting Tool available besides any post on the Site or, alternatively, please email, to report such instances.

7. Do not rely on information on the Site

7.1 To the extent that the Site seeks to provide any information, the content on our Site is provided for general information only and it is not intended to amount to advice on which you should rely, including any information contained within the ICOACHKIDS repository of learning resources. If appropriate, you must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

7.2 Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

8. We are not responsible for websites we link to

8.1 Where our Site contains links to other sites and resources provided by third parties, these links are
provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

8.2 We have no control over the contents of those sites or resources.

9. We are not responsible for viruses and you must not introduce them

9.1 We do not guarantee that our Site will be secure or free from bugs or viruses.

9.2 You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.

9.3 You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with
those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately. 

10. Rules about linking to our Site

10.1 You may link to our home page or to other areas of our Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

10.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

10.3 You must not establish a link to our Site in any website or social media platform that is not owned by you.

10.4 We reserve the right to withdraw linking permission without notice.

11. Our trade marks are registered

11.1 “iCK iCoachKids” is a UK registered trade marks of ours, applied for in the name of the International Council for Coaching Excellence. You are not permitted to use this trade mark without our approval, unless it is part of material you are using as permitted under clause 6.

12. Our responsibility for loss or damage suffered by you

12.1 Whether you are a consumer or a business user we do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

12.2 If you are a business user:

12.2.1 we exclude all implied conditions, warranties, representations or other terms that may apply to our Site or any content on them;

12.2.2 we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our Site; or use of or reliance on any content displayed on our Site.

12.2.3 in particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

12.3 If you are a consumer user:

12.3.1 please note that we only provide our Site for domestic and private use. You agree not to use our Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of
business, business interruption, or loss of business opportunity.

12.3.2 if defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay
you compensation.

13. How we may use your personal information

13.1 We will only use your personal information as set out in our privacy policy, which can be found here: [available below].

13.2 If you upload personal data (including name and/or email address) of an individual to the Site to facilitate a registration link being sent to that individual (for example, to invite them to join a group), you must ensure that any personal information uploaded to the Site is uploaded with the express consent of such user or otherwise in a manner which is compliant with all applicable data protection legislation.

14. Other important terms

14.1 We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under any contract.

14.2 Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

14.3 Even if we delay in enforcing any part of these terms, we can still enforce them later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps
against you in respect of your breaking these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

14.4 These terms are governed by English law and you can bring legal proceedings in respect of these terms in the English courts. If you are a consumer user and you live in Scotland you can bring legal proceedings in respect of these terms in either the Scottish or the English courts. Similarly, if you are a consumer user and you live in Northern Ireland you can bring legal proceedings in respect of these terms in either the Northern Irish or the English courts.

ICOACHKIDS - Privacy Policy


When we process your personal data we comply with applicable data protection and privacy legislation including UK GDPR and the Data Protection Act 2018.

Your personal data includes all the information we hold that identifies you or is about you. More information about the types of personal data we process about you is set out below.

Everything we do with your personal data counts as processing it, including collecting, storing, amending, transferring and deleting it. We are therefore required to comply with data protection legislation to make sure that your information is properly protected and used appropriately. This privacy policy provides information about the personal data we process about you, why we process it and how we process it on the ICOACHKIDS website at It applies to coaches, parents and anyone else using the ICOACHKIDS website. If you are using the ICOACHKIDS website, please make sure you also read our website terms of use, available here [available above].

The ICOACHKIDS website is intended to be used by anyone over 16 years old. Please do not continue to use our website if you are under 16.

Our responsibilities

ICOACHKIDS (a not-for-profit global coaching movement, whose registered office is at Leeds Beckett University – International Council for Coaching Excellence, Room 109, Cavendish Hall, Leeds Beckett University, Church Wood Ave, Leeds, LS6 3QS) is the controller of the personal data you provide.

If you would like to speak to us about what we do and the ways in which we process your personal data, please use the contact information set out at the end of this policy.

What data do we process about you?


Personal data that we are likely to process about you includes:

  • information you provide when you sign up to use the ICOACHKIDS website, including your full name, date of birth, email address and your gender (although provision of your gender information is optional); and
  • any additional information you choose to upload to the ICOACHKIDS website, including when you use comment functionality. We encourage you to limit the amount of personal data you upload as much as possible, and to avoid uploading sensitive information known as “special category data” under UK GDPR. Special category data includes, for example, information about your racial or ethnic origin, political opinions, religious or philosophical beliefs, data concerning your health and medical conditions and information about your sexual orientation. If you choose to upload special category data it may be visible to other users of the ICOACHKIDS website. If we are able to access special category data about you we will process it on the grounds of your consent on the basis that you have chosen to upload it to the website.

Why do we process your personal data?

We process your name and email address in order to set up your ICOACHKIDS account. We process your date of birth and, if you choose to provide it, your gender in order to give us a better understanding of our website usage.

We process any personal data, including special category data, that you upload on to the website (including, for example, in chat forums) to the extent necessary to monitor the content of the chats and make sure they comply with our website terms of use and to provide technical support. If we deem appropriate, we will delete chats including personal data within them.

We process all your personal data on the grounds of our legitimate interests in ensuring: (i) you are able to register for and use the ICOACHKIDS website as intended; and (ii) the website functions properly and in accordance with our website terms of use.

In addition to the processing detailed above, we may process your personal data in order to send you emails for research purposes where you have confirmed that you are happy for us to do so. In this scenario, we process your information on the grounds of consent.

We may also process your personal data if the self-reporting tool is used by you or in respect of information or material you have uploaded to the ICOACHKIDS website. More information is available in our website terms of use.

Our collection of your personal data

We use different methods to collect data from and about you including through:

1. Direct interactions

You may give us your personal data when you use the ICOACHKIDS website including personal data you provide when you: (i) register for an account with us; (ii) participate in a group on the ICOACHKIDS website including through use of the live chat function; or (iii) when you give us feedback or contact us.

2. Automated technologies or interactions

As you interact with our website, we may automatically collect personal data about you. You can find out more information in our cookie policy available [here].

Who will receive your personal data?

Your personal data is only transferred to the extent that this is necessary. Recipients of your personal data may

  • legal advisers to the extent they need to see your personal data to provide us with legal advice; and
  • third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

We do not transfer your personal data outside of the EEA.

How long will we keep your personal data?

In addition to the retention periods set out above in this policy:

  • if you choose to delete your ICOACHKIDS account and cease to be a registered user, your personal data will be permanently deleted or destroyed upon deletion of the account
  • if you wish to delete your account, please contact us at
  • if your account is inactive for a period of 2 years, we will notify you to let you know that we will be deleting your account and associated personal data and that you will need to re-register should you wish to continue to use our website. We will provide you with at least 30 days’ notice period to any deletion of your account due to inactivity; and
  • all chats will be deleted after a period of 2 years from the date of the last communication within the chat. Where you have opted to receive emails from us for research purposes but do not respond to or engage with four or more consecutive research and/or survey requests, your personal data will be removed from the email distribution list, until such time as you opt in again by completing the relevant tick box on our website.

What are your rights?

You benefit from a number of rights in respect of the personal data we hold about you. We have summarised your rights below, and more information is available from the Information Commissioner’s Office website ( These rights apply for the period in which we process your data. In most circumstances we are required to respond within one month of receiving your request although we may be entitled to more time to respond and there may be caveats and exemptions which mean we do not need to action your request. If that is the case we will let you know.

1. Access to your data

You have the right to ask us to confirm that we process your personal data, as well as access to and copies of your personal data. You can also ask us to provide a range of information, although most of that information corresponds to the information set out in this privacy policy.

2. Rectification of your data

If you believe personal data we hold about you is inaccurate or incomplete, you can ask us to rectify that information.

3. Right to be forgotten

In some circumstances, you have the right to ask us to delete personal data we hold about you.

4. Right to restrict processing

In some circumstances you are entitled to ask us to suppress processing of your personal data.

5. Data portability

You have the right to ask us to provide your personal data in a structured, commonly used and machine-readable format so that you are able to transmit the personal data to another data controller.

6. Right to object

You are entitled to object to us processing your personal data. Automated decision making Automated decision making means making a decision solely by automated means without any human involvement.

We do not carry out any automated decision making using your personal data.

Your right to complain about our processing 

If you think we have processed your personal data unlawfully or that we have not complied with GDPR, you can report your concerns to the supervisory authority in your jurisdiction. The supervisory authority in the UK is the
Information Commissioner’s Office (“ICO”). You can call the ICO on 0303 123 1113 or get in touch via other means, as set out on the ICO website -

Any questions?

If you have any questions or would like more information about the ways in which we process your data, please contact

Postal address

International Council for Coaching Excellence, ICCE Global Coaching Office, Room 109, Cavendish Hall, Leeds Beckett University, Church Wood Ave, Leeds, LS6 3QS


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